Host

Rate of Pay: $7.25-9

Skills / Experience: Prior guest service experience in a full-service restaurant preferred, but will train if needed.

Job Overview: Responsible for greeting customers, controlling the flow of traffic and maintaining the front of the house.

Job Description

Handle initial and final contact with all guests, must remain positive, professional and welcoming; and thank them as they leave
Provide information and/or conversation while guests are waiting and/or being seated
Accommodate guests with special requests and/or needs
Quote accurate wait times and maintain guest wait list
Direct guests to proper wait area
Coordinate orderly movement of guests within restaurant
Knowledge of table numbers, seating floor plan and server assignments
Knowledge of menu and features; including product availability to provide item suggestions and info about restaurant
Maintain positive guest satisfaction and handling complaints or directing them to a manager
Communicates effectively with all guests, co-workers, and management
Maintains organization of welcome station and keeps supplies stocked
Notifies manager of low inventory
Maintains cleanliness around the front of the building and restrooms (includes lobby, doors, walkways, and parking lot); keeps property clean and free of litter at all times
Monitor and restock bathroom supplies
Performs all duties and tasks as assigned and moved with a sense of urgency
Understands and utilizes all safety and sanitation practices
Adheres to all policies and procedures on company as established