Server

Rate of Pay: $3.00 + tips 

 

Skills / Experience: 

Must be 19 years old and hold a valid IN alcohol permit. Prior experience in full- service restaurant preferred, but will train if needed.

 

Job Overview: Responsible for excellence in guest satisfaction, serves food and/or beverage to guests according to established company standards and keep dining area clean. 

Job Description

  • Ensures guest receives immediate friendly and personalized service to build guests confidence and relations

  • Maintains full knowledge of all menu items served and utilizes suggestive selling techniques

  • Guide guests through menu, answer questions thoroughly and provide specific item suggestions or item outages

  • Takes orders and delivers food and beverages in a timely manner

  • Maintain positive guest satisfaction by exceeding service expectations Handles guest complaints or directs them to manager 

  • Inputs all orders in POS system accurately 

  • Operate POS system with high level of efficiency and practice proper cash handling procedures by properly organizing and handling large amounts of cash 

  • Set up and break down equipment and supplies in server area

  • Maintain work areas by organizing and cleaning service stations 

  • Pre-bus tables of all used glass/plate/silverware, etc. 

  • Scrapes, racks, and stacks all glass/plate/silverware properly in dishwashing area 

  • Perform final check on the quality of food and beverages and ensure all items and condiments are accounted for before they are served to guests

  • Delivers food and/or beverage items for own and others' tables with or without trays 

  • Assists management in training new team members within your department 

  • Performs all opening, running, and closing duties and tasks as assigned and moves with a sense of urgency

  • Carries no more than 3 plates or beverages at one time, ensuring the bottom of one plate is not resting on the top of another 

  • Understands and utilizes all safety and sanitation practices 

  • Adheres to all policies and procedures of company as established 

  • Silverware wrapping at the end of shift 

  • Ensures all items are properly rang in before distributing check to guests Ensure guest receives and pays for appropriate bill before leaving the restaurant 

  • Adheres to all policies and procedures on company as established